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We apologize for any difficulties that you experienced during Live Games and appreciate your contacting us. We have traced the root of the cause which was to a third party distribution partner experiencing a technical issue. We can now report that the issue has been fully resolved.
Also, we wanted to alert you that we have recently updated our apps iPhone, iPad, Apple TV, Android and Amazon Fire TV, so, to enjoy our content, please install them to your devices.
We apologize for any inconvenience caused.
Should you have any additional questions, please do not hesitate to contact us.
NFL Game Pass Support Team